Privacy policy

Effective Date: 20th May 2025

At Oysters Activewear, your trust is our priority. Operated by Oysters Activewear, we are fully committed to safeguarding your privacy and ensuring the highest standards for secure transactions and customer data protection. This Privacy Policy explains how we collect, use, share, and protect your personal information when you interact with our website or services.

By using our website, you agree to the terms of this policy.

1. Information We Collect

Automatically Collected Data

When you browse our website, we automatically collect limited information that does not personally identify you, such as:

  • Your IP address
  • Browser and device type
  • Date and time of access
  • Pages visited
  • Referral site (if applicable)

This helps us analyze trends and improve the user experience.

Cookies

We use cookies to personalize your experience and prevent repetitive login requests. Cookies collect usage data but do not store personally identifiable information. You can disable cookies through your browser settings, but this may affect certain functionalities.

Information You Provide

We collect personal information when you:

  • Register or log in (name, email, phone number, password)
  • Place an order (billing/shipping address, payment details)
  • Subscribe to newsletters
  • Participate in surveys, contests, or discussions
  • Contact customer support

We only collect information that is necessary to fulfil your orders and enhance your experience with us.

2. How We Use Your Information

We use your information to:

  • Process orders and payments
  • Provide customer support
  • Improve our products and services
  • Send promotional updates and offers (if opted-in)
  • Prevent fraud and enforce our policies
  • Analyze site usage to improve content and offerings

We do not sell or rent your personal data to third parties.

3. Sharing of Information

We may share your information with trusted third-party service providers (e.g., payment processors, delivery partners, analytics providers) to operate our services effectively. These partners are only given access to the data necessary to perform their services and are bound to protect your information.

We may also disclose information when legally required (e.g., to comply with a court order or protect our rights).

4. Data Security

We use industry-standard security protocols to protect your personal data. This includes:

  • SSL encryption for sensitive transactions
  • Password-protected account access
  • Firewalls and secure servers

Despite our best efforts, no system is 100% secure. We recommend not sharing sensitive information in public areas of our website (e.g., blog comments or discussion boards).

5. Your Rights

If you are a resident of the European Union or other jurisdictions with applicable laws, you have the right to:

  • Access the personal information we hold about you
  • Request correction or deletion of your data
  • Withdraw consent at any time

To exercise these rights, please email us at support@oystersonline.in.

6. Marketing & Communication Preferences

With your permission, we may send you promotional emails about new arrivals, offers, and other updates. You can unsubscribe from these communications at any time by clicking the unsubscribe link in the email or by contacting us.

7. Grievances & Redressal

If you have any questions or concerns regarding your privacy or how we handle your data, please contact:

Email: support@oystersonline.in

We aim to respond promptly and resolve all concerns efficiently.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. Continued use of our website implies your acceptance of the revised policy.