Terms of service
Welcome to Oysters Activewear. By accessing or using our website (www.oystersonline.in), you agree to be bound by the following terms and conditions. These terms govern your use of our platform, products, and services. Please read them carefully.
We reserve the right to modify, update, or change these Terms of Service at any time without prior notice. Continued use of the website implies your acceptance of the modified terms.
1. General Terms
- By using this website, you acknowledge and agree to abide by all terms outlined below.
- You must be at least 18 years of age or have the consent of a legal guardian to use our services.
2. Product & Service Information
- All product details, pricing, descriptions, and availability are subject to change at the sole discretion of Oysters Activewear, without prior notice.
- We encourage you to review all product information, sizing, and details carefully before placing an order.
3. Order & Payment Policy
- Orders placed on the website will only be processed upon successful payment.
- We reserve the right to cancel or refuse any order for reasons including but not limited to:
- Incorrect pricing
- Product unavailability
- Suspicious or fraudulent activity
- In such cases, any amount paid will be fully refunded, and you will be informed via email or phone.
- Orders cannot be canceled after 12 hours of being placed.
4. Delivery & Logistics
- Oysters Activewear serves only as a facilitator between customers and delivery partners.
- We are not responsible for delays, non-deliveries, or damages caused by logistics partners, natural events, or unforeseen circumstances.
- In cases where an incorrect address or recipient unavailability leads to failed delivery, re-delivery costs will be borne by the customer.
5. Returns, Refunds & Exchanges
- Please refer to our Return & Refund Policy for complete details on eligibility, timelines, and process.
- Oysters Activewear will not be responsible for returns or complaints raised more than 10 days after the order has been delivered.
6. Accuracy of Information
- Customers must provide accurate, complete, and current information when placing orders or creating an account.
- If any information provided is found to be false or misleading, we reserve the right to suspend or terminate access to our services without notice.
7. Liability Disclaimer
- Oysters Activewear is not liable for:
- Loss of data, revenue, or profits
- Delays or service interruptions due to technical issues, third-party errors, or acts of God
- Damages resulting from unauthorized access, system failures, or cyber attacks
- We are not liable for credit/debit card misuse. Users are responsible for using their own valid payment methods and for safeguarding their account credentials.
8. Intellectual Property
All content on our website—including logos, product images, graphics, text, and design—is the property of Oysters Activewear and is protected by copyright and trademark laws. Unauthorized use or reproduction is strictly prohibited.
9. Cashback & Offers
- Cashback offers are only applicable to users logged in with a registered account.
- Orders placed via Guest Checkout are not eligible for cashback or other promotional rewards.
10. Customer Support & Clarification
If you have any questions, concerns, or need clarification regarding these Terms of Service, please contact us before using our services:
📧 Email: support@oystersonline.in
📞 Phone/WhatsApp: +91 7042472656